Support for you and your caregiver

nCompass™ award winning support program

nCompass™ offers complete support every step of the way

From your first question about Optune Lua and throughout your treatment, the nCompass team at Novocure® provides customized support based on your needs.

We’re committed to providing answers and resources to help you meet your treatment goals.*

nCompass™ award-winning support program

Listening and supporting you from the beginning

The Optune Lua™ device

Understanding more about Optune Lua

  • Provides information on Optune Lua and how it works
  • Answers questions about the potential benefits and side effects of Optune Lua
Affording Optune Lua™

Affording Optune Lua

  • Works with your insurance plan and identifies resources to minimize your cost for Optune Lua, regardless of your financial situation
In-person training, tips, and resources

Starting Optune Lua

  • Delivers Optune Lua in person and provides training to you and your caregivers to help you get started
  • Shares tips and resources on how to incorporate Optune Lua into your daily life
24-hour phone support

Moving forward with Optune Lua

  • Troubleshoots any technical issues 24/7 via phone
  • Reorders supplies, such as transducer arrays or extra batteries
  • Answers ongoing questions about Optune Lua
  • Offers travel tips and resources

For questions about Optune Lua or services available to you, 
contact nCompass via phone or email

Call nCompass™ any time of the day at 1-855-281-9301 (toll-free)

Call us any time of day:

1-855-281-9301 (toll-free)
Email nCompass™ at support@novocure.com

*nCompass cannot provide you with medical advice. Consult with your doctor for medical-related questions.
International travel support from nCompass is dependent on the approval status of Optune Lua in the destination country.

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What is the Optune Lua™ System approved to treat?
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The Optune Lua System is a wearable, portable, FDA-approved device indicated for…