Support for you and your caregiver

Complete support every step of the way

From your first question about Optune Lua and throughout your treatment, the
nCompass team at Novocure® provides the right support for you based on your
needs.

We’re committed to providing answers and resources to help you stay on treatment
while going about your daily routine.*

Award winning support program

nCompass support brochure

nCompass offers complete support every step of the way, even
before your doctor prescribes Optune Lua.

Download brochure

Listening and supporting you from the beginning

Helping you understand Optune Lua™

Helping you understand more about Optune Lua:

  • Provides information on Optune Lua and how it works
  • Answers questions about how Optune Lua may help you
  • Addresses questions about possible side effects
Helping you afford Optune Lua™

Helping you afford Optune Lua

  • nCompass works with your insurance plan and identifies resources that can help minimize your cost for Optune Lua, regardless of your financial situation
Starting Optune Lua™

Starting Optune Lua

  • Delivers Optune Lua in person and provides training to you and your caregiver to help you get going
  • Shares tips and resources on how to make Optune Lua a part of your daily life
Moving forward with Optune Lua™

Moving forward with Optune Lua

  • Troubleshoots any technical issues 24/7 via phone
  • Reorders supplies, such as transducer arrays or extra batteries
  • Answers ongoing questions about Optune Lua
  • Offers travel tips and resources

For questions about Optune Lua or services available to you, contact nCompass via
phone or email

Contact nCompass for all support needs

Contact nCompass™for support: 1-855-281-9301 (toll free)

Call us any time of day:
1-855-281-9301 (toll-free)

Contact nCompass™for support: Support@novocure.com

*nCompass cannot provide you with medical advice. Consult with your doctor for medical-related questions.

International travel support from nCompass is dependent on the approval status of Optune Lua in the destination country.

Next: Resources you can download
What is the Optune Lua™ System approved to treat?
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The Optune Lua System is a wearable, portable, FDA-approved device indicated for…

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